Terms & Conditions.

 

These Terms & Conditions contain legal obligations and theartwalkpr and founder Georgina Vega Porrata-Doria and employees (thereafter "theartwalkpr"), encourages you to read them carefully.   

It is under these Terms & Conditions that bookings are made and accepted by theartwalkpr. When a customer makes a booking, either online or through theartwalkpr by phone or via email, it will be deemed that they have accepted the Terms & Conditions on behalf of all individuals included in the booking and consent to these Terms & Conditions by booking with theartwalkpr. No alterations or variations to these Terms & Conditions will be accepted unless agreed in writing by theartwalkpr.    Theartwalkpr reserves the right to update these Terms & Conditions at any time and without notice.


Group Bookings

The purchaser acts on behalf of all participants, including children, joining the tour.  If the purchaser does not intend to participate, a representative must be chosen and theartwalkpr informed prior to starting the tour/experience.  If the purchaser is theartwalkpr, group or partnership, an individual must be named as a responsible person.


Subject to Change

Artwalks routes are subject to change may be altered slightly to accommodate museum and gallery exhibition schedules.  If there is a significant change or gallery/museum closing on the date you booked, theartwalkpr will notify you by email immediately and offer you the choice of an alternative date or refund.


Customer Cancellation/Refund Policy

No cancellation policy. Our artwalks and curated experiences have a NO CANCELLATION/ NO REFUND policy.  Please make sure you can attend the event before finalizing your reservation.


Cancellations by theartwalkpr

Theartwalkpr generally does not cancel tours due to weather. In the event of cancellation due to an emergency or the happening of any event over which the theartwalkpr has no control, we will contact you via the email address you provided at the time of booking and offer you the choice of an alternative date or a refund. 

Pricing

All rates for public group tours are at the discretion of theartwalkpr and are subject to change without notice. Once a customer has booked a tour /experience with theartwalkpr, the customer will not be required to pay any difference in the event of a price increase and theartwalkpr tours /experiences will not refund the balance of any price reduction.

For all custom/private tours, a quote will be provided to the customer prior to booking.  After a customer accepts a quote, a credit card will be required to hold the private tour. 

Consumption of Food/Beverage

Theartwalkpr experiences sometimes include consumption of food and alcohol. Any consumption of food and/or beverage is voluntary and at the participants’ own risk.

Transportation

Should a Customer require vehicular transportation between tour locations, we will do our best to accommodate the request.  We will discuss possible options with the customer and may offer to arrange transportation with a third-party service provider such Uber and include the price of transportation in a custom quote, or we may request that the Customer arrange and pay for transportation themselves. 


Photography Waiver

Artwalks and curated experiences participants may be captured in photographs or videos to be used by theartwalkpr for marketing or other purposes. Customers must notify theartwalkpr if they do not want to be photographed.


Accidents, Loss, or Damage to Property

Customers are responsible for their personal property.  Theartwalkpr will not be liable for any theft, loss, damage, delay, inconvenience, direct or consequential loss.

Please note that we will be visiting museums, alternative spaces and artists’ studios that display expensive and unique works of art and other delicate items. Theartwalkpr is not responsible for any damage inflicted, accidentally or otherwise, on artworks or other items by the customer or the customer’s children.

Personal Safety & Bodily Injury

By taking part in a artwalks /curated experiences, all participants acknowledge the inherent risks of any such activity, which include but are not limited to extreme weather, unstable terrain, allergies or food poisoning, and vehicular/traffic accidents, and agree to hold harmless theartwalkpr, its guides, and its representatives for any injury or death related to these risks.  Parents and/or guardians are responsible for ensuring the safety and wellbeing of any child/children accompanying them on the tour/ experiences.  Theartwalkpr is not responsible for any injury or death related to the products or services provided by the third-party vendors or service providers we work with.


Customer Conduct & Safety

Theartwalkpr may, at our discretion, require any person to be excluded from a tour/ experience if we deem his or her conduct to be offensive or a nuisance to other customers.  Theartwalkpr also reserves the right to refuse access to participate on a particular tour / experience should circumstances be deemed to compromise tour safety.